1. Information We Collect

We collect the following types of information:

a) Personal Information

• Full Name — to identify your order
• Phone Number — for order confirmation and delivery updates via WhatsApp/SMS
• Email Address — for order confirmation and communication (optional)
• Delivery Address — to ship your order to the correct location

b) Order Information

• Products purchased, quantity, size, and price
• Order date and time
• Payment method (we do not store card/UPI details)

c) Automatically Collected Information

• Browser type and version
• Device information
• IP address and approximate location
• Pages visited on our website

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing — to process and deliver your orders
• Communication — to send order confirmations, updates, and delivery notifications via WhatsApp, SMS, or Email
• Customer Support — to respond to your inquiries and complaints
• Improvement — to improve our products, services, and website experience
• Marketing — to send promotional offers (only if you opt-in; you can opt-out anytime)
• Legal Compliance — to comply with applicable laws and regulations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share your information only with:

• Delivery Partners — Courier companies to deliver your order (name, phone, address only)
• Payment Processors — Secure payment gateways to process your payment
• Legal Authorities — If required by law or court order

All third parties are obligated to protect your data and use it only for the intended purpose.

4. Data Security

We take reasonable security measures to protect your personal information:

• Secure servers and encrypted connections (HTTPS)
• Restricted access to personal data
• Regular security monitoring
• Secure payment gateways

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies — Required for cart and wishlist functionality
• Analytics Cookies — To understand how visitors use our website

You can disable cookies through your browser settings, but some features of the website may not work properly.

6. Your Rights

You have the following rights regarding your personal information:

• Access — Request a copy of the data we hold about you
• Correction — Request correction of inaccurate data
• Deletion — Request deletion of your data (subject to legal requirements)
• Opt-Out — Unsubscribe from marketing communications anytime

To exercise these rights, contact us at infolabees@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order information is typically retained for 3 years for accounting and legal purposes.

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: